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Terms & Conditions • Ristomama
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Terms and Conditions
of the Ristomama "Cooking Classes" Service

The following Terms and Conditions of the Ristomama ‘Cooking Classes’ (shown below the ‘General Terms and Conditions’) and the subsequent generated amendments apply to our services gave by accessing, browsing, using and making a reservation on our website. Any person that access, visits, uses and completes a booking on our website, claims to have read, understood and agreed to the RISTOMAMA Terms and Conditions including the Privacy Policy (shown below the ‘Privacy Policy’).

Website and related services’ owner

Giacomo Bucarelli’s RISTOMAMA

Via Torre Argentina, 13-00186 Rome – Italy

VAT number: 13132801005

mail: info@RISTOMAMA.com

Information on the RISTOMAMA service

RISTOMAMA tramite il proprio sito web svolge attività di intermediazione nell’offerta agli “Utenti” del servizio di prenotazione per “Cooking Classes” e ristorazione occasionale a domicilio, ne permette la prenotazione online, agevolando l’incontro tra fornitore del servizio (“Chef”) e il suo utilizzatore (“Utente”).

The ‘User’ may require:

  • The “Basic Service”, that includes one lesson in the preparation of a meal and its consumption at the chosen Chef Partner’s house.
  • The “Plus Service”: “Basic service” including the “guided tour” with the chosen “Cooking Teacher” for the purchase of the ingredients necessary for the lesson – preparation and consumption of the meal at the selected Chef Partner’s house.

The “User” can choose his/her “Cooking Teacher” directly on the RISTOMAMA website’s “Cook” area, according to the job profile given in the “Cooking Teacher” section.

The request for the selected ‘Cooking Teacher’ must be submitted from the RISTOMAMA website, using the specific ‘Book now’ section in the chosen Cooking Teacher personal page, with all the information required, at least 2 days prior to the date specified for the requested service, according to the availability of the ‘Chef Partner’ chosen.

No later than 24 hours after the request, RISTOMAMA will forward an e-mail to the ‘User’ confirming the ‘Cooking Teacher’ availability for the requested service.

The reservation is deemed to be finally done once the notice confirming the ‘Cooking Teacher’ availability is forwarded to the ‘User’. From that moment, the service rendered by RISTOMAMA is concluded and nothing done by the ‘Cooking Teacher’ during the lesson can be attributed to RISTOMAMA.

The amount due for the requested service matches with the one sent to the ‘User’ during the booking process, once having specified the requests in the Cooking Teacher’s page and determined the prize based on the characteristics of the required service (eg. The kind of service required, the number of guests, etc …).

This amount will have to be paid with the procedures and within the time specified in the Terms and Conditions section.

In case of the non-fulfillment of the performance by the ‘Chef Partner’, RISTOMAMA reserves, once carried out the necessary checks, the right to provide a reimbursement for the amount paid by the ‘User’ as a down payment for the booking service that has not been enjoyed.

Payment time and method

The payment due for the requested service, as specified at the time of booking, will be carried out by the ‘User’ by credit card or other payment systems (eg. Paypal).

The payment must be guaranteed at the time of booking and it will become definitive when the User receives the booking confirmation by RISTOMAMA.

When booking, the ‘User’ is required to pay to RISTOMAMA as a deposit a sum equal to 30% of the requested service total.

The remainder of the fee for the requested service, as determined at the time of the booking, will have to be paid directly to the ‘Chef Partner’ chosen at his/her domicile.

If the ”User’ should ask for the ‘plus service’, he/she would have to pay an addition fee of 15 euro for each guest.

Annulment

The ‘User’ can cancel the reservation without any additional charge no later than 48 hours later the date indicated in the booking.

If the ”User’ rescinds after 48 hours from the date specified in the reservation, the amount paid as deposit will be retained by RISTOMAMA as a reimbursement for the service that has been delivered.

Content provided by the User

Users are responsible for their own and third-party content sharing on this website by loading or sharing them in any other way.

Users relieve the holder from any liability with regard to the illicit spread of third-party content or the use of this website in ways that go against the law.

The holder does not moderate any type of content posted by the ‘User’ or by third parties, but is committed to act in case of any reports made by the user or orders issued by public authorities in connection with content considered offensive or illegal.

Members content’s rights

The only rights granted to the holder in relation to the contents provided by users are those necessary for the operation and maintenance of the services provided by RISTOMAMA through its website.

Services for the ‘Chef’

RISTOMAMA allows the ‘Cooking Teacher’ to promote online the services provided to the users in the ‘Terms and Conditions’ section.

Indemnity

The ‘User’ agrees to indemnify the owner (and its representatives, directors, agents, licensees, partners and employees) from any obligation or liability, including legal expenses incurred to defend themselves in court, in connection with contents uploaded online, the violation of the law or the Terms and Conditions.

Privacy Policy

For any information on the use of personal data, users should refer to the Privacy Policy drafted in accordance with the art. 13, Legislative Decree no. 196/2003.

Copyright

Trademarks, images and photos that relate to RISTOMAMA’s products and / or services, sounds and texts, graphics and anything else published and reproduced on this website are the exclusive property of RISTOMAMA.

No part of this site can be reproduced or transmitted without a written permission of its owner, except for personal and non-transferable usage. The use for any purpose not expressly permitted is prohibited by law.

Age Requirements

The ‘User’ declares to be of age according to the law governing them.

Minors may use the services offered by this website with the assistance of a parent or guardian.

Under no circumstances under 13 years old can use the services offered by this website.

Limitation of Liability

RISTOMAMA, subject to the limitations and the details provided for in the Terms and Conditions section and to the extent permitted by the law, will be considered responsible only in case of direct damages, the service requested on RISTOMAMA’s website.

In any case, the ‘User’ relieves and expressly exonerates RISTOMAMA from any liability, to the extent permitted by applicable law, in relation to any claims or damages of any kind expressed by the user and / or third party including any direct, indirect, punitive, incidental damages arising out of or in any way connected with this Agreement.

Amendments to these Terms and Conditions

The Owner reserves the right to make changes to these Terms and Conditions at any time, giving notice to the ‘User’ by publishing it on the RISTOMAMA website.

If the ‘User’ continue to use this website and its services after the publication of the changes, he/she accept without reservation the new Terms and Conditions.

Communication

All communications must be sent through the contact information listed in the specific section of the RISTOMAMA’s website home page.

Governing Law and Jurisdiction

All disputes regarding the execution, interpretation and validity of this Agreement shall be subject to Italian law.

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